Popular Questions
Weβve pulled together some of the most common things people ask us β from how we work, to what to expect, to the little details that can feel big when youβre just getting started.
But if youβre still unsure about something (or your brainβs doing that βI feel like I should know thisβ thing)… just send us a message. Thereβs no such thing as a silly question here β weβre always happy to help
A Virtual Assistant is someone who provides professional administrative, technical or creative assistance to clients remotely, usually from a home office.
If you need support, weβre here β no matter your industry or experience.
We work with all kinds of brilliant humans, across a wide range of industries and business models. Whether you’re running a solo business, managing a growing team, or spinning multiple plates in a creative career β we can step in and lighten the load.
Some of the wonderful professionals weβve supported include:
β¨ Health & Wellbeing Coaches
β¨ Systems & Automation Specialists
β¨ Legal Copywriters
β¨ Marketing Directors
β¨ Mediators
β¨ Fashion Designers
β¨ Midwives… and many more!
While weβre open to working with all types of business owners, we specialise in supporting neurodivergent clients β particularly those with ADHD. Our team deeply understands the unique challenges that come with executive dysfunction, burnout, and managing the day-to-day when your brain works differently.
π You donβt have to fit a mould β weβll shape the support around you.
We work remotely, which means we can support clients anywhere in the UK. Whether youβre based in a bustling city or tucked away in a quiet corner of the countryside β as long as youβre in the UK, weβve got you.
Our services are currently UK only, so we can stay aligned with things like Access to Work requirements, time zones, and the systems we know inside out.
Our pricing is based on the level of support you need β because one size never fits all.
We offer a range of packages starting from smaller, flexible support hours right through to fully integrated, high-touch assistance. Prices begin at Β£100 per month, and we also offer bespoke packages if none of the standard options quite fit.
π Weβll always talk through your needs first and recommend the right fit β no hidden fees, no pressure, just clear, honest pricing.
π You can view all our packages [here] or book a free discovery call and weβll help you figure out what works best for you.
Yes β absolutely.
All of our Virtual Assistants are UK-based, carry Professional Indemnity Insurance as standard, and are registered with the Information Commissionerβs Office (ICO) for full GDPR compliance.
π Your trust and data are safe with us β we take privacy, professionalism, and accountability seriously.
We make password sharing safe, secure, and easy.
If you already use a password manager that allows team access β great! Just add us as a user. If not, no stress. We commonly use LastPass, and some of our team are also familiar with 1Password, Keeper, and NordPass.
Weβll always work with the method youβre most comfortable with, and weβll guide you through the setup if youβre new to it.
π Your logins stay protected, and your peace of mind is a top priority.
Yes β once your contract is signed and support is underway, all client calls are considered part of your agreed support hours.
As self-employed professionals, our time is our income β so whether itβs an update chat, a planning session, or troubleshooting together, calls are always counted within your package.
That said β we love chatting with our clients. We value connection, conversation, and building strong relationships β we just have to balance that with respecting our time (and yours!). π
Not at all.
As your Virtual Assistant, weβre here to support you β not just your inbox or to-do list.
No two clients are the same, and we tailor our support to fit what you need, whether thatβs a quick chat about business tasks, a check-in on how your dayβs going, or a moment to offload the mental clutter.
Weβre here for the work β but weβre also here for you. π
So yes, you can talk to us about anything. We genuinely love a chat.
Yes, yes, absolutely yes! π
We proudly support Access to Work clients and can help whether you’re:
β Just starting your application
β In the middle of the process
β Renewing existing support
Weβre happy to work directly with Access to Work and accept payment from them, so you donβt have to stress about the admin side.
π Need help with the paperwork or unsure where to begin? We’ve got you β from application to approval and beyond.